FAQ
Frequently Asked Questions
Find answers to the most common questions about orders, shipping, payments and returns.
How long does delivery take?
Orders are usually delivered within 5–7 business days depending on your location.
Do you offer free shipping?
Free shipping may be available on eligible orders above ₹899.
Can I cancel my order?
Orders can be cancelled only before shipment. Once shipped, cancellation is not possible.
How can I track my order?
Tracking details will be shared through Email or WhatsApp once your order is shipped.
What payment methods do you accept?
We accept UPI, Debit Card, Credit Card, Net Banking and eligible Cash on Delivery orders.
What is your return policy?
Returns are accepted only for wrong products, damaged products or verified quality issues. Return requests must be raised within 48 hours of delivery..
How long does a refund take?
Approved refunds are usually processed within 5–7 working days to the original payment method.
How can I contact support?
Email: support@uvsprime.com
WhatsApp: +91 6379194933
Still Need Help?
Email: support@uvsprime.com
WhatsApp: +91 6379194933
Our support team is happy to assist you.
